Questioning Skills

Strategies for Developing Questioning Skills
What you’ll learn:
Explain Benefits of Effective Questioning Skills
Explain the Key Questioning Techniques
Describe the Steps of the Questioning Process
Describe the Four Aspects of a Response
Explain How to Handle Defensive People
Explain the Key Elements of Active Listening
Describe Strategies for Developing Questioning Skills
Explain the Benefits of Persuasion in Questioning
List the Barriers to Effective Questioning
List the Characteristics of a Good Questioner
Requirements
No prior knowledge is required
Description
This course helps us in understanding how Questioning Skills helps one to avoid a disastrous situation. The introduction scenario explains this clearly with a apt example. At the end of the session one will be able to understand the following:-
Benefits of Effective Questioning Skills
Steps of the Questioning Process
Four Aspects of a Response
How to Handle Defensive People
There are various questioning techniques that can be used in different situations. By using the appropriate kind of questioning, you can gain the information, response or outcome that you want even more effectively while handling a task/situation/relationship.
Asking funnel questions involves starting with general questions, and then zooming-in on a point in each answer. Then, you move on to asking more and more detail at each level. Hence, generally, when using funnel questioning, start with closed questions. As you progress through the funnel, start using more open questions.
Always keep in mind that you can never know what people think because you cannot read their minds. Hence, the biggest tool that humans have been given to understand each other and make others understand them is through communication, of which, questioning is a crucial aspect. Questioning can help you peel the hidden layers beneath which a person’s true feelings, opinions, and views may be hidden

Who this course is for
Students
Working professionals
Managers
Supervisors
Management
Event managers