Introduction to Online Payments

What you’ll learn
Knowledge to choose a payment provider, set up and properly manage healthy online payments for your e-commerce business.
Learn about the different types of online payments, what needs to be done to accept and process them.
Know the basics of how to accept payments from customers all over the world.
Learn how to manage your online transactions with confidence.
Be able to prepare a roadmap for building your online payments team and strategy.

Requirements
No special skills or tools are needed, just general knowledge of ecommerce and desire to setup payments for your own business or for the company you work with.

Description
This course will give you basic knowledge to choose a payment provider, agree on conditions, set up and properly manage healthy online payments for your e-commerce business.You will learn about the different types of online payments, what needs to be done to accept and process them, how to keep your customers satisfied with the payment process and their information secure, and how to avoid most of the issues connected with accepting payments online.By the end of the course, you will know the basics of how to accept payments from customers all over the world, manage your online transactions with confidence, and prepare a roadmap for building your online payments team and strategy.Course structure:Lesson 1: Understanding the basics of online payments1.1. Overview of online payment methods1.2. Security measures for online payments1.3. Types of online payment systemsLesson 2: Setting up an online payment system2.1. Choosing a payment processor2.2. Setting up a merchant account2.3. Integrating a payment gateway with your website2.4. Testing your online payment integrationLesson 3: Accepting credit and debit card payments3.1. Understanding card networks3.2. PCI compliance and card data security3.3. Processing card payments using a payment gateway3.4. Managing chargebacks and disputesLesson 4: Working with e-wallets and alternative payment methods4.1. Accepting payments through alternative payment methods4.2. Overview of popular e-wallets4.3. Managing refunds and returns for e-wallets and APMsLesson 5: Managing and reporting online payments5.1. Tracking and reporting on online sales5.2. Reconciling payments with your accounting system5.3. Managing customer information and data privacy5.4. Dealing with online payments fraud

Who this course is for
Product/project manager for ecommerce business or owner, who wants to prepare a plan how to connect the website to payments processing and manage online transactions.