Published 11/2024
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 202.36 MB | Duration: 0h 48m
Amadeus Ticket Reissuance Mastery | Comprehensive Course on Ticket Reissue with Amadeus | Amadeus Ticket Reissue
What you’ll learn
1: Amadeus Ticket Changer (ATC) for Reissue
How to use Amadeus Ticket Changer (ATC) for automated ticket reissuance.
Step-by-step procedures for handling fare recalculations, taxes, and penalties during reissuance.
Techniques for identifying eligible tickets for ATC reissue to ensure automation is applied correctly.
2: Electronic Miscellaneous Document (EMD) Ticket Exchange
Detailed guidance on using EMDs for exchanges and service modifications.
The creation, modification, and management of EMDs within Amadeus.
Ticket Re Issuance using EMD process
3: Manual Ticket Reissuance
Comprehensive skills for manual ticket reissuance when automation is not possible.
Fare recalculation and updating booking classes, fare basis, and ticket numbers manually.
Practical insights into managing unique reissuance cases that require custom handling.
4: Problem Solving and Troubleshooting in Ticket Reissuance
Techniques for resolving common issues in reissuance processes.
Strategies for overcoming system limitations and ensuring compliance with airline policies.
How to address challenges in fare differences, penalties, and tax adjustments.
5: Best Practices and Efficiency Tips
Methods to streamline ticket reissuance processes for increased productivity.
Practical tips on reducing errors in reissuance to improve customer satisfaction.
Insider knowledge on maximizing the benefits of Amadeus reissuance tools for complex ticketing scenarios.
Requirements
Students who have completed: Amadeus GDS Training | Amadeus Course | Amadeus Tutorial
Completion Amadeus Ticketing Training – Students should have completed the Amadeus Ticketing Tutorial covering foundational ticketing knowledge up to basic issuance. This background is essential for understanding advanced reissuance concepts.
Familiarity with Amadeus System – Basic working knowledge of the Amadeus system, including familiarity with key commands, navigation, and booking management.
Experience in Ticketing or Reservations (recommended) – While not required, previous experience in a ticketing or reservations role will help students better understand and apply advanced reissuance techniques.
Description
Course Description:Unlock the next level of ticketing expertise with our Amadeus Advanced Ticket Reissuance and EMD Handling course! This specialized training focuses on the essentials of Amadeus ticket reissuance, teaching you the intricacies of Amadeus Ticket Changer (ATC) for Reissue, Electronic Miscellaneous Document (EMD) Ticket Exchange, and Manual Ticket Reissuance processes.In this course, you will:Master automated reissuing techniques using Amadeus Ticket Changer (ATC) to streamline complex ticket changes.Handle Electronic Miscellaneous Documents (EMD) for ticket exchanges effectively.Gain confidence in executing manual ticket reissuance for unique scenarios that require personalized handling.Prerequisite: We recommend completing the Amadeus Ticketing Tutorial (covering basic ticketing concepts) before enrolling in this advanced course. This foundational knowledge is essential for you to make the most of the advanced techniques covered in this program.Join us to enhance your Amadeus proficiency and become skilled in the nuanced world of ticket reissuance and exchanges!NOTE: “If you have any questions throughout the learning process, feel free to reach out—I’m here to help and happy to assist you!”In the Amadeus Advanced Ticket Reissuance and EMD Handling course, students will learn:Amadeus Ticket Changer (ATC) for ReissueHow to use Amadeus Ticket Changer (ATC) for automated ticket reissuance.Step-by-step procedures for handling fare recalculations, taxes, and penalties during reissuance.Techniques for identifying eligible tickets for ATC reissue to ensure automation is applied correctly.Electronic Miscellaneous Document (EMD) Ticket ExchangeDetailed guidance on using EMDs for exchanges and service modifications.The creation, modification, and management of EMDs within Amadeus.Practical steps for handling scenarios that require an EMD, including ancillary services and involuntary changes.Manual Ticket ReissuanceComprehensive skills for manual ticket reissuance when automation is not possible.Fare recalculation and updating booking classes, fare basis, and ticket numbers manually.Practical insights into managing unique reissuance cases that require custom handling.Problem Solving and Troubleshooting in Ticket ReissuanceTechniques for resolving common issues in reissuance processes.Strategies for overcoming system limitations and ensuring compliance with airline policies.How to address challenges in fare differences, penalties, and tax adjustments.Best Practices and Efficiency TipsMethods to streamline ticket reissuance processes for increased productivity.Practical tips on reducing errors in reissuance to improve customer satisfaction.Insider knowledge on maximizing the benefits of Amadeus reissuance tools for complex ticketing scenarios.By the end of the course, students will be able to confidently reissue, exchange, and manage tickets using advanced Amadeus functionalities, making them valuable assets in any travel management or airline ticketing role.This course is ideal for:Travel Agents and Ticketing Specialists looking to expand their skills in Amadeus ticket reissuance, including handling complex cases and automated reissuance tools.Airline Reservation and Ticketing Staff who manage ticket exchanges, reissues, and EMDs regularly and want to improve efficiency and accuracy in these processes.Corporate Travel Managers who handle bookings and ticket modifications for business travelers and need to ensure seamless reissuance and EMD handling.New Travel Industry Professionals who have completed an introductory Amadeus ticketing course and want to deepen their knowledge in advanced reissuance techniques.Freelance Travel Consultants who offer ticketing and rebooking services and need to master both automated and manual ticket reissuance.Whether you’re working at a travel agency, airline, or independently, this course will give you the advanced ticketing skills to streamline reissuance and exchange processes effectively.
Overview
Section 1: Introduction
Lecture 1 Course Introduction
Lecture 2 Amadeus Pre Reissue: Important Commands Introductions and Explanation
Lecture 3 Re Issue Class 1
Lecture 4 Re Issue Class 2
Lecture 5 Re Issue Class 3
Lecture 6 Re Issue Class 4
Lecture 7 Re Issue Class 5
Lecture 8 Re Issue Class 6
Lecture 9 Re Issue Class 7
Lecture 10 Re Issue Class 8
Lecture 11 Re Issue Class 9
Lecture 12 Re Issue Class 10
This course is ideal for:,Travel Agents and Ticketing Specialists looking to expand their skills in Amadeus ticket reissuance, including handling complex cases and automated reissuance tools.,Airline Reservation and Ticketing Staff who manage ticket exchanges, reissues, and EMDs regularly and want to improve efficiency and accuracy in these processes.,Corporate Travel Managers who handle bookings and ticket modifications for business travelers and need to ensure seamless reissuance and EMD handling.,New Travel Industry Professionals who have completed an introductory Amadeus ticketing course and want to deepen their knowledge in advanced reissuance techniques.,Freelance Travel Consultants who offer ticketing and rebooking services and need to master both automated and manual ticket reissuance.,Whether you’re working at a travel agency, airline, or independently, this course will give you the advanced ticketing skills to streamline reissuance and exchange processes effectively.
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